Retail Store Manager Resume Sample and Required Skills
Retail Store Manager bridges the gap between the corporate side and the target customers of the brand. They are responsible for translating the vision of the brand into a profitable and well loved product. Managers do this by ensuring that the product is not only sold at the target amounts but is also well received by the customer. This means that the customers must also come to love the brand and the product because of the good experience that they had while at the store. In essence the store manager is not only selling items but also is selling the brand. They do this by promoting the product, treating the customer well throughout their shopping stay and finally making the sale.
While sales are the bottom line for the store, the manager must also tend to the other activities to keep the store running well. This includes activities such as taking care of the inventory, ensuring a neat display in the store as well as overseeing the staff and constantly taking care of customer service. Inventory management means seeing that there is enough stock in the supply room as well as inside the store racks. From time to time the manager must make sure that new deliveries are made to replenish the stocks they have. They also instruct the staff to ensure that the racks or displays have ample stocks so that customers can choose from them. Ensuring that the store is neat and attractive is also a duty of the manager. Brands will often have similar themes and display ideas throughout the season. The manager must ensure that the staff is aware of this and keeps the store looking good and according to the ideal design.
- The ability to supervise and mentor a team.
- The ability to digest and analyse sales figures.
- Confidence, drive and enthusiasm.
- The ability to work under pressure and handle challenging working situations.
- Decision-making ability and sense of responsibility.
- Excellent communication and ‘people’ skills.
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000 South Court, Sacramento, CA 00000
Tel: (000) 000-000
Highly motivated, result-driven, and tenacious senior executive offering more than 10 years of retail sales and multi-unit store management experience. Offer exceptional qualifications in creating effective marketing strategies and plans to increase sales, capitalize on growth opportunities, and maintain profitable retail operations. Recognized as an empowering manager, adept at training and developing employees to foster team unity towards fulfillment of corporate target goals.
- Leadership, Training and Team Building
- Problem solving and Decision-Making
- Retail Merchandise and Display
- Competitive Market Research and Analysis
- Superior Interpersonal and Communication skills
- Product Positioning and Corporate Branding
- Marketing and Promotional Campaign
- Sales action Plans Development
- Outstanding customers services and Relations
- Excellent Presentation and Negotiation Ability
Retail Store Manager – XXX Store, Las Vegas, Nevada (2010 – Present)
- Efficiently manage the day-today activities of the store operations to achieve results, courteously attended to the need and complaint of customer in a timely and satisfactory manner.
- Consistently achieved monthly target with well planned strategies.
- Led the store to attain its U.P.T.s and stay competitive against our other stores in the district.
Retail Store Manager- XXX Merchandise, Las Vegas, Nevada (2007 – 2009)
- Strategised on sales management, visual and operational event.
- Initiated and implement effective programs for store to improve organisational efficiency as well as financially benefit company.
- Acted as liaison between corporate office and field on daily operation.
- Build team capacity by рlаnning, developing and organizing programs to trаin and dеvеlор market реrѕоnnеl that соhеѕivеlу соuрlе with еxiѕting fiеld ореrаtiоnаl tools. Uрhеld the intеgritу of thе cross brаnd tо achieve the highеѕt lеvеl of customer ѕаtiѕfасtiоn.
- Mаnаgеd all аѕресt of thе ѕtоrе ореrаtiоnѕ аnd overseeing and meeting ѕtоrе nееdѕ.
- Utiliѕе finаnсiаl management ѕkillѕ tо manage саѕh аnd соnduсt rеgulаr POS trаnѕасtiоn аnd uѕе with training.
Valencia Community College Orlando, Florida.
Associates – Business/Administration 2002 – 2007
REFERENCE – Available on Request
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